Engaging an organisation to create their strategy for cultural safety

We supported a leading community health organisation in discussing their values and co-designing their strategic vision for cultural safety.

Two people standing next to a poster that shows 6 principles for cultural safety.
  • A tourable exhibition with feedback mechanisms

  • A co-created diversity and inclusion document with prioritised actions, endorsed by leadership

A photo taken during the co-design workshop showing a table with photos, post-it notes, pens and people's hands gesturing whilst they discuss ideas and thoughts.

A photo from one of the co-design session run during the project

Engaging staff on cultural safety, diversity and inclusion

As a leader in community health, cohealth is committed to achieving excellence in cultural safety.

In 2019, Paper Giant partnered with cultural safety expert Dr Ruth De Souza to to lead a co-design process so that cohealth could explore and align around a clear vision for the future of cultural safety for the organisation.

A photo of Dr Ruth D'Souza and Dr Emma Blomkamp running the workshop
A photo from the co-design workshop showing a participants notebook with inspirational photo and statement on top.

Dr Ruth D'Souza workshop and Dr Emma Blomkamp leading the co-design process.

Dr Ruth D'Souza workshop and Dr Emma Blomkamp leading the co-design process.

Designing a touring exhibition

We convened research meetings with 96 people across the organisation, and developed the findings from this research into a travelling exhibition.

Over the course of a month, cohealth hosted hundreds of their staff and community at pop-up exhibitions around Melbourne. We designed feedback and engagement methods to help cohealth capture data from these events.

Presentations were also organised for the cohealth board and consumer advisory groups.

A poster from the touring exhibition that describes the purpose of the exhibition and what it's for
A poster from the exhibition that highlights what cultural safety is and what the different considerations are.
A poster from the exhibition showing some of the challenges and opportunities that can be found in taking the first of five steps - engaging the community.

A series of posters created for the touring exhibition.


Co-designing a strategy

Following on from the exhibition, 22 people from across cohealth took part in a co-design workshop on 28 May.

Participants in the workshop shared their experience and ideas to create strategies and recommendations on embedding cultural safety within cohealth.

Using the findings and priorities identified through these engagement methods, we developed a strategy with clear, actionable pathways for cohealth to co-create a culturally safe environment: engaging communities in health, supporting people through the organisation, and elevating voices up.

A diagram showing the 3 keys actions of co-health's cultural safety strategy - engaging communities in health, supporting people through the organisation and elevating voices up.

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Each month, our team share their thoughts on design-related topics, reflect on current social issues and share what’s happening in and out of the studio. We'll also include an invitation to our monthly meet up, Office Hours. We'd love you to join us.

Three paper airplanes flying through the air into people's inboxes.
Paper Giant

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, the Ngunnawal and Bundjalung people as the Traditional Owners of the lands on which our offices are located.

We acknowledge the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past and present.

Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.