Designing change, together

Paper Giant is a strategic design consultancy. We help you to understand and solve complex problems, together with your customers and communities.


Paper Giant is a strategic design consultancy that helps organisations understand and solve complex problems, with their customers and communities.


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PG #48: Disability & The Criminal Justice System

As we reach the end of 2019, I remember back to five years ago when all the organisations we worked with were developing their ‘2020 visions’. 2020 sounded sufficiently futuristic to open up creative thinking, and close enough to be just achievable.  I doubt many of us would have predicted the level of political, social […]

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Disability and the criminal justice system: Designing with people closest to the problem

An interview with Stan Winford, RMIT Centre for Innovative Justice People with mental ill health and cognitive impairments are significantly overrepresented in the Victorian criminal justice system. Corrections Victoria research in 2011 estimated that 42% of male and 33% of female prisoners had an Acquired Brain Injury (ABI). Lack of appropriate supports for people with […]

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PG #47: Data And Consent – Are Designers Dropping The Ball?

Good design is often about asking the right questions. So when you hear ‘human-centred design’, you need to get more specific: Which humans? What human action, or relationship, or outcome? I’ve been thinking about this a bit lately because of some work that Paper Giant is involved in around the consumer data rights legislation in Australia. The goal of the CDR […]

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PG #46: Who is allowed to be controversial?

What’s your relationship to sovereignty and what’s your understanding of power? These are the two hardest questions I am pondering as a facilitator at the moment. They are also the two questions that have most influenced my work since I first heard them. To answer them, I’m currently playing with six questions. My starting point […]

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PG #45: We Have A Responsibility For What We Make And How It Affects The World

Artificial Intelligence (AI) and Machine Learning (ML) seem to be the latest in quick-fix silver-bullet technology – with businesses rushing to apply it to everything from online shopping and self-driving cars to medical diagnosis and criminal justice and sentencing. Because AI and ML contain the words ‘intelligence’ and ‘learning’, it’s natural to attribute a science-fiction […]

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Social Research. Quantitative Research. Data Science. Strategic Foresight.


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Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, and the Ngunnawal people as the traditional owners of the lands on which our offices are located, and the traditional owners of country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.