Designing change, together

We’re all aware that organisations engage in competition with each other at a product and service level – in fact, within industries and markets we’ve designed rules and regulations to ensure competition, with the recognition that it leads to better outcomes for customers and communities.  We are less aware of another form of competition, including perhaps the […]

Ask a room of a hundred strategists what ‘strategy’ means, and you’ll get a hundred different answers. And that’s how it should be: each organisation is going to need a definition that works for them. It’s all about making sure the work people do every day is effective, and actually getting them to where they […]

On Thursday 17 September 2020 we facilitated the successful online event Untangling complexity with Systems Thinking for the Service Design Canberra meetup group.  Dr Reuben Stanton, Managing Director at Paper Giant spoke about systems thinking and it’s value for seeing the big picture. Paper Giant was humbled to be awarded the 2020 Gold in the […]

If you’re interested in learning how we used inclusive collaboration, capability resource building, and accessible information design to improve justice outcomes for people with disability, click through to a webinar recording of the discussion between Paper Giant managing director Reuben Stanton, communication designer Hope Lumsden-Barry,  design researcher Bonnie Graham and Michael Haralambous from RMIT Centre […]

I cried a lot while working on my last project. Sometimes I kept how I was coping to myself. Sometimes I shared it with the people around me. As a project team, we had a lot to process. In partnership with Beyond Blue, we were exploring how COVID-19 is affecting people’s mental health and wellbeing, […]