Designing change, together

Did you notice that the distribution model for media has changed A Whole Lot Very Quickly?  Streaming music and on-demand video have changed how we think of such things as ‘an album’ and ‘not watching all six episodes right before bed’. The latest disruptions include Netflix-like subscription models for content that used to be single-serve, […]

The other day, I came across this interesting thought experiment: what if, instead of using ‘economic growth’ as our measure of progress, we measured the number of girls who ride a bike to school? “If more and more girls ride a bike to school, it means it’s safer and safer to cycle in traffic. If more […]

A number of us here at Paper Giant used to be educators – lecturers or tutors at universities, mostly – and so it’s no surprise that teaching design (or capability building, as it is regularly labelled) has become a core part of our work. This year, we’ve delivered both public and private training around co-design, design research and service […]

One of the benefits of working in design consulting is that you are constantly exposed to new ways of working, thinking and considering. For example, about six months ago I was exposed to the concept of ‘models of care’ in healthcare systems. A model of care is a set of steps, practice guidelines, and instructions […]

“There are many opportunities to create systems that work from the elements and technologies that exist. Perhaps we should do nothing else for the next century but apply our knowledge. We already know how to build, maintain, and inhabit sustainable systems. Every essential problem is solved, but in the everyday life of people this is […]