Designing change, together

Paper Giant is currently engaged in several projects that seek to understand the impact COVID is having on the way we work, how we relate with one another, our relationships and our mental health and wellbeing. While these projects may satisfy my interest in people and their behaviours, it doesn’t tell me much about organisations. […]

We can end homelessness, if we want to. This year, Paper Giant had the opportunity to work with a community health organisation to co-design a booklet with people ‘sleeping rough’ on the streets in Melbourne. The first of its kind, this was a booklet produced by rough sleepers, for rough sleepers, to help them know […]

But we can listen, and we can act, wherever we are. Remember, it’s not just America. “The reason that black people are in the streets has to do with the lives they’re forced to lead in this country. And they’re forced to lead these lives by the indifference, and the apathy, and a certain kind of […]

In response to social distancing restrictions that have been implemented around the world to slow the spread of COVID-19, people working in design (UX, service or policy) and research (user, social, market, etc.) have been grappling with what it means to do their work in restricted ways. After years or decades of advocating that product, […]

Over the past month I have developed strong preferences for the inconsequential functions of video conferencing software. I now have an opinion about how the “end meeting” button works in Zoom, know the keyboard shortcuts for Google Meet, and am convinced that using Webex is a test of personal fortitude. For those of us that […]