Designing change, together

One of the benefits of working in design consulting is that you are constantly exposed to new ways of working, thinking and considering. For example, about six months ago I was exposed to the concept of ‘models of care’ in healthcare systems. A model of care is a set of steps, practice guidelines, and instructions […]

“There are many opportunities to create systems that work from the elements and technologies that exist. Perhaps we should do nothing else for the next century but apply our knowledge. We already know how to build, maintain, and inhabit sustainable systems. Every essential problem is solved, but in the everyday life of people this is […]

Compare and contrast: 1. The federal government steadfastly refuses to raise the rate of Newstart (Australia’s unemployment benefits) to a rate that is even close to a living wage.  2. The Australian federal government, with bipartisan support, just passed a $158bn tax cut, which will have the most impact on people earning above $180,000, and will likely lead […]

There’s this strange thing that happens in Australia every June – it’s called the ‘End of Financial Year’ (aka EOFY). It’s an odd time where companies and government agencies alike are trying to spend as much money as possible to justify their budget requests for the next financial year and reduce their tax liability. What it means […]

About two years ago, we had the opportunity to do an amazing research project into something that affects nearly everyone at some point in their lives. The project was called ‘The Death of a Loved One’. It aimed to map the experience of dealing with death in Australia, and for a good reason: to make […]