Designing change, together

Paper Giant is a strategic design consultancy. We help you to understand and solve complex problems, together with your customers and communities.


Paper Giant is a strategic design consultancy that helps organisations understand and solve complex problems, with their customers and communities.


Latest work
A calm and organised desk showing structured conversations and activities.

We can help you navigate COVID-19 and its impacts on workplaces, teams, and individual wellbeing. 

Paper Giant has helped a number of organisations understand their workforce needs and plan for changes in response to COVID-19. We can help you understand how to support your staff, make decisions on your future workplace and ways of working, and plan for a future full of diverse needs and distributed teams.

Our Employee Experience services

Latest news

PG #83: The future of design studios

I started my design career working in advertising, and it didn’t take long for me to realise that it was an industry on the decline.  Its delivery method – mass media channels such as newspapers, magazines and television – was dropping in both usage and status. Its formula of right message, right time, right segments […]

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PG: #82 Thinking strategically by thinking fractally

We don’t have an intro piece for you this week, but we hope you enjoy the contributions below – Emily’s thoughts on how fractals play out in human social systems, Jess’s appreciation for a great Out of Office email, and an artwork that should get any UI designer thinking about how they incorporate name fields. – […]

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PG #81: How can we better support Australian innovation?

Australia has an impressive history of science and technology innovation for such a small population. Yet when it comes to science commercialisation – translating good science into new and successful companies – we’re currently underperforming. This leads to a ‘brain drain’ or even scientists selling innovations to other governments.  Given our legacy, this is not […]

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PG #80: The Deficit Myth

Governments around the world have increased spending dramatically to support economies affected by the pandemic. This rapid and necessary shift shook loose conservative ideologies that seemed rusted on, and made us rethink the foundations of the old arguments around economic progressives and economic conservatives. In Australia, the traditionally conservative Liberals designed and implemented massive spending […]

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PG #79: Thinking Cyclically

I’ve been thinking a lot about cycles lately: the moon, the seasons, life. Their phases have distinct characteristics and are useful for different things. (Spoiler alert: it’s not always to get stuff done.) Farmers are hip to this. They must prepare the soil, sow the seeds, fertilise, irrigate, harvest, and store. Our Traditional Custodians of land […]

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Our services

Social Research. Quantitative Research. Data Science. Strategic Foresight.


Facilitation. Capability Building. Partnering.


Co-Design. Service Design. Experience Design. Employee Experience. Communication Design. Policy Design. Prototyping. Innovation. Business Transformation.


Monitoring. Evaluation. Validation.


If you're interested in working with us, just get in touch.

Call: +61 (03) 9112 0514


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Melbourne (HQ)

Level 3
2 Russell Street
VIC, 3000


Level 3
17-21 University Avenue
ACT, 2600

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, and the Ngunnawal people as the Traditional Owners of the lands on which our offices are located, and the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.