Designing change, together

Paper Giant is a strategic design consultancy. We help you to understand and solve complex problems, together with your customers and communities.


Paper Giant is a strategic design consultancy that helps organisations understand and solve complex problems, with their customers and communities.


Latest work
Latest news

PG# 62: Asking The Right Questions

At Paper Giant, we’ve built a business around helping people find answers to their most important questions. Some of our work is helping clients understand what the most important questions actually are. The rest is finding answers, using the tools of design, research, capability building and evaluation.   A common question looks like this: What should […]

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PG #61: The Strategy Itch

Paper Giant is currently engaged in several projects that seek to understand the impact COVID is having on the way we work, how we relate with one another, our relationships and our mental health and wellbeing. While these projects may satisfy my interest in people and their behaviours, it doesn’t tell me much about organisations. […]

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PG #60: Police Are Not The Solution To Problems Of Inequality

We can end homelessness, if we want to. This year, Paper Giant had the opportunity to work with a community health organisation to co-design a booklet with people ‘sleeping rough’ on the streets in Melbourne. The first of its kind, this was a booklet produced by rough sleepers, for rough sleepers, to help them know […]

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PG #59: Listen, learn, act

But we can listen, and we can act, wherever we are. Remember, it’s not just America. “The reason that black people are in the streets has to do with the lives they’re forced to lead in this country. And they’re forced to lead these lives by the indifference, and the apathy, and a certain kind of […]

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PG #58: Remote Research – Deeper, More Collaborative, More Inclusive?

In response to social distancing restrictions that have been implemented around the world to slow the spread of COVID-19, people working in design (UX, service or policy) and research (user, social, market, etc.) have been grappling with what it means to do their work in restricted ways. After years or decades of advocating that product, […]

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Our services

Social Research. Quantitative Research. Data Science. Strategic Foresight.


Facilitation. Capability Building. Partnering.


Co-Design. Service Design. Experience Design. Communication Design. Policy Design. Prototyping. Innovation. Business Transformation.


Monitoring. Evaluation. Validation.


If you're interested in working with us, just get in touch.

Call: +61 (03) 9112 0514


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Melbourne (HQ)

Level 3
2 Russell Street
VIC, 3000


Level 3
17-21 University Avenue
ACT, 2600

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, and the Ngunnawal people as the Traditional Owners of the lands on which our offices are located, and the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.