Designing change, together

Artificial Intelligence (AI) and Machine Learning (ML) seem to be the latest in quick-fix silver-bullet technology – with businesses rushing to apply it to everything from online shopping and self-driving cars to medical diagnosis and criminal justice and sentencing. Because AI and ML contain the words ‘intelligence’ and ‘learning’, it’s natural to attribute a science-fiction […]

Iain’s contribution below opens with a famous quote from Paul Virilio – “When you invent the ship, you also invent the shipwreck.”  The second part of that quote is “when you invent the plane you also invent the plane crash”, which I’m calling out here because I just read this incredible (long) article about the Boeing […]

Did you notice that the distribution model for media has changed A Whole Lot Very Quickly?  Streaming music and on-demand video have changed how we think of such things as ‘an album’ and ‘not watching all six episodes right before bed’. The latest disruptions include Netflix-like subscription models for content that used to be single-serve, […]

The other day, I came across this interesting thought experiment: what if, instead of using ‘economic growth’ as our measure of progress, we measured the number of girls who ride a bike to school? “If more and more girls ride a bike to school, it means it’s safer and safer to cycle in traffic. If more […]

A number of us here at Paper Giant used to be educators – lecturers or tutors at universities, mostly – and so it’s no surprise that teaching design (or capability building, as it is regularly labelled) has become a core part of our work. This year, we’ve delivered both public and private training around co-design, design research and service […]