Financial Services

We’ve helped some of the world's largest financial services to understand the behaviours of Australians, and designed strategies, services and products to suit.

Featured case study


Innovating everyday banking products together with ANZ

We helped ANZ understand customer needs, design a suite of everyday banking products, and create a vision for future offerings.

Prototypes showing some potential payment solutions for ANZ

Our Approach

We’ve designed human-centred products and services used by hundreds of thousands of Australians.

We understand Australians

We have developed a deep understanding of Australian’s spending and saving behaviours and attitudes and their business hopes and dreams. We have a track record of designing impactful products and services with this understanding.

Cross-sector experience

We’ve applied our knowledge of financial services to public, private and not-for-profit sectors, partnering with everyone from a Big 4 bank to a community-based financial education organisation.

From strategy to market

Products and services we’ve helped design are currently in the market, delivering real value to organisations and communities alike.

Want to draw on our financial service expertise?

Get in touch

Subscribe to Paper Giant

Each month, our team share their thoughts on design-related topics, reflect on current social issues and share what’s happening in and out of the studio. We'll also include an invitation to our monthly meet up, Office Hours. We'd love you to join us.

Three paper airplanes flying through the air into people's inboxes.
Paper Giant

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, the Ngunnawal and Bundjalung people as the Traditional Owners of the lands on which our offices are located.

We acknowledge the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past and present.

Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.