Access to high-quality health care is a fundamental human right, and there is a complex system working to deliver care to the people who need it. We have worked alongside and supported numerous parts of this system to deliver the best possible outcomes for clients.

Featured case study

Victorian Healthcare Association

Developing a new model for end-of-life care in Victoria

Paper Giant facilitated a diverse and complex group of healthcare organisations to start working together, to implement the new assisted dying legislation in Victoria.

Workshop participants seated at a table, with facilitator Reuben checking in and listening to them talk.

Our approach

Paper Giant draws on the voices and experiences of key stakeholders across the health system to inform the design of policies, programs, products and services.

We bring our skills in user research, experience mapping, and co-design to sensitively and respectfully listen to the experiences of patients, customers and professionals, and to collaboratively design solutions that meet their needs. We recognise the complexity of the health system and seek to identify the breadth of interactions a customer has when engaging with this system.

Want to make health more accessible to all?

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Each month, our team share their thoughts on design-related topics, reflect on current social issues and share what’s happening in and out of the studio. We'll also include an invitation to our monthly meet up, Office Hours. We'd love you to join us.

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Paper Giant

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, the Ngunnawal and Bundjalung people as the Traditional Owners of the lands on which our offices are located.

We acknowledge the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past and present.

Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.