We’ve partnered with disability service organisations to transform their service delivery, respond to new funding models and improve client outcomes.

Featured case study

Scope Australia

Transforming service delivery in the disability sector

We helped Scope Australia transform the way it delivers therapy through co-design and market strategy – ensuring they could respond and embrace changes brought about by the National Disability Insurance Scheme (NDIS).

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Our approach

We apply the principles of co-design and inclusive design to guide change.


We are committed to including and elevating the voice of people with lived experience in the design process.


Our capabilities in research, design and strategy allow us to design end-to-end service and product experiences with users at the heart.


We build evaluation models that enable organisations to understand and track their impact on their communities.

Looking to change the way you deliver services?

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Each month, our team share their thoughts on design-related topics, reflect on current social issues and share what’s happening in and out of the studio. We'll also include an invitation to our monthly meet up, Office Hours. We'd love you to join us.

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Paper Giant

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, the Ngunnawal and Bundjalung people as the Traditional Owners of the lands on which our offices are located.

We acknowledge the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past and present.

Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.