Dr Chris Marmo

Chris is one of Australia’s most experienced practitioners of human-centred design. He is a strategic designer, researcher and thinker with 20 years of experience in design and organisational transformation across Australia and throughout Asia.

Chris combines best practice qualitative and quantitative research methods to answer complicated problems. He is deeply experienced in applying human-centred design to product strategy and service design development. Using iterative and non-linear design thinking, Chris works intuitively and collaboratively with organisations to solve problems in active participation with the communities they serve.

Chris holds a PhD in Anthropology, specialising in Cultural Geography and Ubiquitous Computing, a Bachelor in Psychology and Computer Science, and has taught human-centred design at a Masters level.

Chris’ background and experience allow him to happily inhabit the intersection of systems design and behavioural insight. He has a deep understanding of both people and technology, and the merging and betterment of both. His approach is one of curiosity, empathy and profound care. He believes knowledge formation is in the doing, and collaboration generates effective and meaningful change.

Chris co-founded Paper Giant to support others to generate positive impact through their endeavours — to create better products, services and policies that lead to a more just, equal and sustainable society.