Recommended ReadsSeptember 15th, 2020

Humans and AI: Collaboration not competition

Shona Curvers
Shona Curvers, Senior Design Researcher

We’ve all heard the prediction that one day robots are going to steal all of our jobs. Robots and robotic processes work much faster than humans, with a much smaller margin of error, and are gaining the ability to learn and improve over time. Understandably, this is an uncomfortable thought for a lot of us. But this article presents us with a welcome, and refreshing, alternative future state – one where humans and machines work together. Drawing on the well-known benefits of working across disciplines, it makes the case for collaboration with machines, rather than a total AI takeover.

The article recognises that there are tasks that machines will always be able to perform more efficiently than humans - those that are simple and repetitive. But if we flip the old narrative on its head, maybe this is a good thing. Maybe this will create the space for employees to focus on the more important tasks that rely on the uniquely human capabilities of adaptation, flexibility and responding to the unknown.
“Essentially: for a long time to come, we’re going to be working alongside AI rather than in competition with it. Our work will be enhanced by AI. By handling the boring, repetitive parts of our jobs, we’ll be able to focus our attention on the more interesting – and more importantly, the more impactful – aspects of our work.”

Robots and humans unite!


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