Empowering your organisation to use design to deliver impact.

User Research for Government

Empowering your organisation to use design to deliver impact.

Empowering your organisation to use design to deliver impact.

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Paper Giant helps you build design capability.

Strategic design, design research and innovation are key capabilities that enable organisations to become and remain adaptive and resilient, no matter the sector. These disciplines work together to ensure organisations are able to sense what is happening in the external environment and respond intentionally. 

Paper Giant helps organisations prepare for change, regulatory reform, transformation and innovation by delivering targeted training to internal teams. As leaders in Australia’s research, design and innovation communities, we advocate for their value to organisations of all shapes and sizes.

Our targeted training and education programs are led by specialist practitioners and involve a mix of tools, theory, applied practice and reflection. 

We'd love to talk with you about building an approach to improve design capability in your organisation.

We'd love to talk with you about building an approach to improve design capability in your organisation.

We'd love to talk with you about building an approach to improve design capability in your organisation.

We'd love to talk with you about building an approach to improve design capability in your organisation.

Paper Giant’s capability and training services

Paper Giant’s capability and training services

Paper Giant’s capability and training services

We partner with you to deliver training programs of all shapes and sizes.

We cater to your needs and audience with a variety of delivery models ranging from in person workshops to mixed-model courses and online learning programs.

We offer training in:
  • Strategic design 
  • Systems design
  • Customer experience design
  • Human centred design
  • Product design 
  • Service design
  • Co-design
  • Participatory design
  • Design research 
  • Innovation
  • Innovation leadership and management

We partner with you to deliver training programs of all shapes and sizes.

We cater to your needs and audience with a variety of delivery models ranging from in person workshops to mixed-model courses and online learning programs.

We offer training in:
  • Strategic design 
  • Systems design
  • Customer experience design
  • Human centred design
  • Product design 
  • Service design
  • Co-design
  • Participatory design
  • Design research 
  • Innovation
  • Innovation leadership and management

We partner with you to deliver training programs of all shapes and sizes.

We cater to your needs and audience with a variety of delivery models ranging from in person workshops to mixed-model courses and online learning programs.

We offer training in:
  • Strategic design 
  • Systems design
  • Customer experience design
  • Human centred design
  • Product design 
  • Service design
  • Co-design
  • Participatory design
  • Design research 
  • Innovation
  • Innovation leadership and management
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principals

Our principles

Our principals

Tailored

Our training is tailored - we work with clients to understand your needs, ensuring we build upon the capability that already exists in your team and organisation. To assist with this, we offer a behavioral diagnostic to identify the gaps and opportunities for improvement within your team/s.

Flexible

We are flexible when it comes to delivery and can tailor programs to be the right mix of in-person sessions, online workshops and online e-learning content depending upon the needs and distribution of your group.

Holistic

Our training is holistic - we work with participants on skills, knowledge and mindset, supported by a toolkit that can live on once the training is completed.

Experiential

Our training programs are experiential, involving a mix of theory, reflection, and applied practice to real problems and projects. Kolb’s experiential learning cycle underpins our way of approaching teaching and learning.

Modular

Our training is modular, enabling training to be delivered throughout a project if required, and enabling toolkits and content to be organised in a user-friendly manner for clients.

Scalable

Our programs are scalable - both our standalone workshops and our longer courses can be created to suit large and small cohorts.

Impactful

Our programs are impactful - all our training programs have pre and post program evaluations built in, allowing us to measure the value of the program to you and your participants.

Impactful

Our programs are impactful - all our training programs have pre and post program evaluations built in, allowing us to measure the value of the program to you and your participants.

What we offer

What we offer

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Masterclass programs

We are specialists in the design and delivery of 2-6 month courses that involve a mix of regular interactive learning workshops with the completion of real-world design challenges for participants. These programs can run online or in person and are backed up by a toolkit tailored to the particular requirements of your organisation.

Masterclass programs

We are specialists in the design and delivery of 2-6 month courses that involve a mix of regular interactive learning workshops with the completion of real-world design challenges for participants. These programs can run online or in person and are backed up by a toolkit tailored to the particular requirements of your organisation.

Atlassian_x2

Atlassian used our masterclass program to develop the ability of various internal teams to transform and prepare for scale.

We helped Atlassian used our masterclass program to develop the ability of internal teams to transform and scale internal functions. Read more

NSW-path_x2

NSW Health Pathology used our masterclass program to build the innovation and leadership capacity of its up and coming executive group.

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Deep dive workshops

We have run workshops with a range of clients ranging from half day sessions to three day sessions. These workshops can be integrated into live projects, delivering tools and know-how at the right time in the process. Alternatively, they can be used as professional development experiences for a range of practitioners and non-practitioners alike.

Deep dive workshops

We have run workshops with a range of clients ranging from half day sessions to three day sessions. These workshops can be integrated into live projects, delivering tools and know-how at the right time in the process. Alternatively, they can be used as professional development experiences for a range of practitioners and non-practitioners alike.

ANZ_x2

We delivered advanced research workshops at ANZ to help build expertise in their growing practice team.

RACV_x2

We delivered workshops with non-practitioners at RACV in order to enable better cross-department collaboration.

tookits

Bespoke toolkits

We can quickly assemble a toolkit of best practice processes, activities, templates and guides to support you in any upcoming project, pilot program or initiative that requires a head start. Our toolkits are designed to your needs and are very easy to use.

Bespoke toolkits

We can quickly assemble a toolkit of best practice processes, activities, templates and guides to support you in any upcoming project, pilot program or initiative that requires a head start. Our toolkits are designed to your needs and are very easy to use.

Bespoke toolkits

We can quickly assemble a toolkit of best practice processes, activities, templates and guides to support you in any upcoming project, pilot program or initiative that requires a head start. Our toolkits are designed to your needs and are very easy to use.

latrobe

We delivered a co-design pilot toolkit for the La Trobe Valley Authority.

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Guest facilitation

We regularly work with other training and events providers to bring specialist expertise to a participant group. In these situations, we are able to fit within your existing structures and formats and approach pricing more flexibly.

Guest facilitation

We regularly work with other training and events providers to bring specialist expertise to a participant group. In these situations, we are able to fit within your existing structures and formats and approach pricing more flexibly.

BizLabs_x2

We have delivered sessions for Department of Industry, Science, Energy and Resources, The Mandarin and a variety of industry conferences and events.

facilitation

Practice coaching

Our directors and leadership team can be engaged as coaches or guides as you move through a project or build a new internal practice. This is particularly valuable for building confidence as you advocate for new ways of working within your organisation.

Practice coaching

Our directors and leadership team can be engaged as coaches or guides as you move through a project or build a new internal practice. This is particularly valuable for building confidence as you advocate for new ways of working within your organisation.

Practice coaching

Our directors and leadership team can be engaged as coaches or guides as you move through a project or build a new internal practice. This is particularly valuable for building confidence as you advocate for new ways of working within your organisation.

IMCL

We coached IMCL through a complex application of Codesign.

190220_PaperGiant_Co_Design_Workshop_01_0178 1

Flagship projects

Often, the best way to build capability is to deliver a project or program that exemplifies the tools, techniques and new ways of working that an organisation wants to embed within the culture. Paper Giant can embed training, advocacy and strategic communications into a flagship project to showcase new methods and to build momentum around a cultural change while delivering real value.

Flagship projects

Often, the best way to build capability is to deliver a project or program that exemplifies the tools, techniques and new ways of working that an organisation wants to embed within the culture. Paper Giant can embed training, advocacy and strategic communications into a flagship project to showcase new methods and to build momentum around a cultural change while delivering real value.

Flagship projects

Often, the best way to build capability is to deliver a project or program that exemplifies the tools, techniques and new ways of working that an organisation wants to embed within the culture. Paper Giant can embed training, advocacy and strategic communications into a flagship project to showcase new methods and to build momentum around a cultural change while delivering real value.

gmct

We worked with GMCT to deliver a flagship HCD program and showcase the value of this methodology.

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Capability evaluation and strategy

We believe that capability evaluation enables us to target the design of training services to the right practitioners at the right level.

Capability evaluation and strategy

We believe that capability evaluation enables us to target the design of training services to the right practitioners at the right level.

RACV_x2

We worked with RACV to run a behavioural diagnostic across the organisation in order to establish a way to measure the impact of training over time.

DTA_x2

We worked with DTA to evaluate capability across the APS.

We can help you build design capability

If you're interested in working with us, get in touch.

We have the means to solve your research problem

If you're interested in working with us, get in touch.

We can help you build design your capability

If you're interested in working with us, get in touch.

We have the means to solve your research problem

If you're interested in working with us, get in touch.

 

If you're interested in working with us, just get in touch.

Email: hello@papergiant.net
Call: +61 (03) 9112 0514

 

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Melbourne (HQ)

Level 3
2 Russell Street
Melbourne,
VIC, 3000
Australia

Canberra

Level 3
17-21 University Avenue
Canberra
ACT, 2600
Australia

Paper Giant acknowledges the Wurundjeri and Boonwurrung people of the Kulin nation, and the Ngunnawal people as the Traditional Owners of the lands on which our offices are located, and the Traditional Owners of Country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.