Designing data to secure the future of Australia's critical infrastructures

Designing data to secure the future of Australia's critical infrastructures

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Bureau of Meteorology – 2018

We partnered with the Bureau of Meteorology to help them bring their latest landscape water balance data product to market with a digital vision and validated prototypes.

Outcomes

  • Strategic vision for a new data platform
  • Design and development roadmap out to 2020
  • A beta launch scheduled for early 2019
  • Capability and processes to build on for future projects.
  • Strategic vision for a new data platform
  • Design and development roadmap out to 2020
  • A beta launch scheduled for early 2019
  • Capability and processes to build on for future projects.

Changing Climate

The organisations tasked with providing us safe water, recreational waterways, waste management, usable roads and many other critical infrastructures face a challenging future due to the impacts of climate change. 

To make better strategic and planning decisions, these organisations need accurate data on soil moisture, surface runoff and evapotranspiration, to help them to understand how the land that supports these infrastructures is changing.

Data being developed by leading scientists at the Bureau of Meteorology is set to become a key component of how organisations manage and deal with the pressure of climate change by bringing together global climate change models, forecasts and observations to provide a nationally consistent set of spatial data for the landscape water balance from 100 years ago to 100 years into the future.

A group of screenshots showing SBS News, Sydney Morning Herald and ABC News showing climate warning news stories

Data Adoption

Working in partnership with the User Centered Design team and scientists at the Bureau - we ran an iterative research and design process across 4 states, 14 different organisations and a total of over 40 people.

The organisations and individuals we met highlighted the challenges they face when using new data sets and understanding the science behind them. These challenges could lead to them failing to adopt the data sets or, even worse, use the data incorrectly.

By understanding the different modes the users operated in, which we dubbed 'the tourist', 'the explorer' and 'the local', we had the opportunity to connect them to that data in a more meaningful and useful way.

Data Adoption

Working in partnership with the User Centered Design team and scientists at the Bureau - we ran an iterative research and design process across 4 states, 14 different organisations and a total of over 40 people.

The organisations and individuals we met with, highlighted the challenges they face when using a new data set and understanding the science behind it. These challenges could lead to them failing to adopt the data sets or, even worse, use the data incorrectly.

By understanding the different modes the users operated in, which we dubbed 'the tourist', 'the explorer' and 'the local', we had the opportunity to connect them to that data in a more meaningful and useful way.

Diagram showing tourist (context), explorer (raw data) and local (integration), represented as spaghetti in different ways

Scientific Engagement

Our solution was a vision for a new digital experience that went far beyond providing data. We designed a community data hub that encouraged adoption and understanding by bringing together science, data visualisations, case studies, webinars, tutorial videos and experts in one place.

This future vision was thoroughly tested throughout the process by using prototypes to validate that the messaging, data visualisations and community engagement strategies were going to meet the needs of the scientific community. 

By prototyping as we went, we ensured that the Bureau had the confidence, tools and knowledge they needed to effectively communicate the value of their products to these organisations.

Thanks again for exceeding our expectations. We’re really excited to continue through with pre-launch comms, engagement and building the new product.

Chantal Donnelly - Unit Head, Water Resourcing

 

If you're interested in working with us, just get in touch.

Email: hello@papergiant.net
Call Chris Marmo: +61 414 436 829

 

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