May 31, 2019

#MKW19: What happened, and what’s next

Last week we hosted five incredible speakers and a room full of inquisitive minds at our workshop 'Diversity in the innovation ecosystem’ in partnership with Committee for Melbourne, as part of Melbourne Knowledge Week.

Read more

May 15, 2019

#MKW19: Meet Ruth De Souza

Text on the left hand side reads "Dr Ruth De Souza, Diversity in the innovation ecosystem, 6:00pm, May 22nd" with a photo of a woman on the right

One week to go and we are very excited to announce that Dr Ruth De Souza will be joining us at our workshop Diversity in the Innovation Ecosystem. We’ve been working with Ruth to support a leading community health organisation in co-designing their strategic vision for cultural safety.

Ruth has a passionate interest in disentangling racism from health and social care. She advocates for replacing the idea of ‘diversity’ with ‘cultural safety’, an ethical framework developed by Indigenous Māori nurses from Aotearoa New Zealand.

For an intro to Ruth’s work and thinking, we recommend this piece written for the Australian College of Nursing. She outlines how ‘diversity’ has become a feel-good term of celebration, rather than a tool for truly holding our organisations to account.

She discusses how our current use of ‘diversity’ still places whiteness at the centre - with everyone else being framed in terms of their difference from whiteness. It’s not enough to have nurses from a variety of backgrounds – “representation in the workforce doesn’t mean that the people who are culturally different have a voice in the corridors of power.”

Read the full piece for a breakdown of the other ways in which ‘diversity’ fails us.

Ruth is an independent consultant, and also works as Academic Convenor of the Data, Systems and Society Research Network (DSSRN) and Honorary Senior Research Fellow in Clinical Informatics and Population Health Informatics (HaBIC) at the University of Melbourne. Ruth has an extensive background as a nurse, educator and researcher, as well as holding a number of community and governance roles.

Ruth blogs at ruthdesouza.com and tweets as @desouzarn. This event is part of Melbourne Knowledge Week, 20–26 May 2019, proudly presented by the City of Melbourne. Paper Giant is hosting this event in partnership with Committee for Melbourne.

May 10, 2019

#MKW19: Meet Mario Visic

It's only two weeks to go until our Melbourne Knowledge Week workshop Diversity in the innovation ecosystem on May 22. This week we chatted to our fourth speaker Mario Visic, Developer Mentor at Envato about his motivation to champion diversity and inclusion in the workplace.

Mario has always been passionate about software engineering. Since 2017, he has been running the Apprentice Developer program at Envato. This fully paid apprenticeship program takes aspiring female software developers and trains them up to become junior developers at Envato. They hope to expand it to other underrepresented groups in future.

Mario, why is diversity and inclusion important to you?

When I was younger I decided to go to university to pursue my passion and study computer science. The only factor that went into the decision was “what might I enjoy doing professionally for the rest of my life?”. At the time this seemed obvious to me – why would you need to ask any other questions? Now I realise that what I had at the time was privilege. I never had to ask, “will I be safe in this industry?” or “will I be treated as an equal to my peers?” Diversity and inclusion are important to me because I would like to live in a society where my experiences aren't a privilege, but the norm for everyone.

When did you first feel like the work you are doing in this space was starting to make an impact?

My proudest moment was when our first two apprentices graduated from the program and moved into full-time developer positions at Envato. It was sad not to see them every work day, but I was so happy that I was able to help them start their new careers as software developers.

Where would you recommend people look for resources to build their practice and understanding of this topic?

I think one of the most important things you can do in a community, especially if you are in a majority group, is to work to ensure that the environment is comfortable for everyone. I recommend speaking to people that may look or behave differently to yourself, or just have a different perspective to you. Further your understanding of the struggles that others have to go through – struggles that you may not have personally gone through yourself.

Book your ticket (free event) to Diversity in the innovation ecosystem

This event is part of Melbourne Knowledge Week, 20–26 May 2019, proudly presented by the City of Melbourne. Paper Giant is hosting this event in partnership with Committee for Melbourne.

May 1, 2019

#MKW19: Meet Lynn Nguyen

This week, in the lead-up to our Melbourne Knowledge Week workshop Diversity in the innovation ecosystem, we chatted to our third speaker: Lynn Nguyen, Customer Strategy Manager at Scope Australia. Scope is one of Australia’s largest not-for-profit disability service providers. Scope supports people with physical, intellectual and multiple disabilities to achieve their goals in life.

Lynn is a marketing and CX professional but has had a diverse career – she started out in criminal law, then progressed into a number of product and marketing roles in Australia and the UK. She now leads the customer strategy function at Scope Australia. Lynn champions diversity in the workplace by only employing people who share her (and Scope’s) values of inclusion and equal citizenship.

Lynn, why is diversity and inclusion important to you?

I wholeheartedly believe that you can’t be what you can’t see. I am Vietnamese by descent and I’ve always struggled to find role models that look and sound like me in the workplace. To this day I am usually the only Vietnamese-Australian in the room wherever I am, and often non-white woman. Being a first-generation immigrant, for many years I felt that by assimilating, I had lost the right to speak for and about the things that made me different. This meant I struggled to find my authentic voice in the workplace. This is why diversity and inclusion are so important to me.

When did you first feel like the work you are doing in this space was starting to make an impact?

A part of my remit is to amplify the voice of the customer internally. One way my team and I do that is by using technology to collect and share insights. Scope has always collected customer feedback but it was never widely shared. For residents living in our supported homes, their thoughts and opinions often sat on scanned pieces of paper that were buried in a folder on someone’s PC. By introducing new technology and upskilling staff we’ve been able to disseminate this information to decision-makers in the organisation. I’ve seen this change the way some decisions are made at Scope. Diversity of voice in decision-making is incredibly difficult to achieve but I believe having access to those voices is a solid start.

Where would you recommend people look for resources to build their practice and understanding of this topic?

Diversity Australia has some great resources. You can’t participate if you can’t communicate so Scope’s Communication and Inclusion Resource Centre is also a good place to start if organisations are serious about exploring ways to make the workplace more accessible and inclusive, particularly for those with communication difficulties.

Book your ticket (free event) to Diversity in the innovation ecosystem

This event is part of Melbourne Knowledge Week, 20–26 May 2019, proudly presented by the City of Melbourne. Paper Giant is hosting this event in partnership with Committee for Melbourne.

April 23, 2019

#MKW19: Meet Calvin Cordle

Our second collaborator for Diversity in the innovative ecosystem is Calvin Cordle from NAB. This free, hands-on workshop will help you foster diversity and inclusion in your own workplace.

Calvin has worked in large and institutional banking for nearly two decades. As Regional Customer Executive at NAB, he runs a team of 175 business and private bankers across Melbourne.

Calvin has a degree in psychology, which he believes is a more useful qualification in large organisations than any business or finance degree. An ‘accidental banker’, he has a passion for making a difference through purpose-driven, compassionate leadership.

Calvin, why is diversity and inclusion important to you?

Fairness. Evidence shows that businesses with greater diversity and inclusion perform better on most metrics but I think performance is a secondary benefit. I believe we have a responsibility to strive towards greater fairness in the workplace.

Where do you feel the work you are doing in this space has had the most impact?

Gender diversity is a key challenge in banking. I often see women get sidelined for not ‘fitting in’ or for being too modest about their skills. With the support and influence of female leaders (consistently the best people leaders I have had) I have used the influence of my leadership positions to make space for gender diversity.

Where would you recommend people look for resources to build their practice and understanding of this topic?

There are plenty of great processes and policies. Most large organisations have heaps of them, which you can probably get hold of quite easily. But the key is to find mentors and role models who can help you implement cultural change. This is hard but the only way to deliver real change.

Book your ticket (free event) to Diversity in the innovation ecosystem.

This event is part of Melbourne Knowledge Week, 20–26 May 2019, proudly presented by the City of Melbourne. Paper Giant is hosting this event in partnership with Committee for Melbourne.

April 17, 2019

#MKW19: Meet Lesley Gillan

We sat down with one of our event speakers, Lesley Gillan, to ask her a few questions in the lead-up to our Melbourne Knowledge Week event Diversity in the innovation ecosystem on May 22. Lesley is Head of Human Resources at ACMI, Australia's only national museum of film, videogames, digital culture and art.

Lesley has extensive experience as an HR leader in both the public and corporate sector as well as being a highly skilled mediator and conflict coach. Her particular interest is in helping organisations understand the benefits of conducting their business with a social conscience. She enjoys supporting leaders to empower, motivate and inspire others and offers a collaborative approach to cultural transformation.

Lesley, why is diversity and inclusion important to you?

Diverse, inclusive spaces enrich our lives and help us to build stronger, more cohesive communities. I believe that I have a role to play in fostering a just and equitable society through understanding, respecting and promoting people’s differences and experiences and by building strong relationships based on trust and respect. From a workplace point of view, there are extraordinary benefits to be realised through diversity and inclusion. Diverse, inclusive workplaces lead to innovative, dynamic and forward-thinking organisations where everyone feels welcome. I also care deeply about the employee experience and I know that inclusion and belonging really make a difference to people’s wellbeing.

When did you first feel like the work you are doing in this space was starting to make an impact?

The opening night of ACMI’s Cleverman Exhibition was a significant moment for ACMI in acknowledging and celebrating the centrality of First Nations People in our culture and firmly placing Indigenous voices and practice at the centre of our museum. This exhibition examined the making of Cleverman, a dystopian sci-fi TV show with a predominantly Indigenous cast and crew. The show delves into a series of Aboriginal origin stories in a contemporary context, touching on themes of class, racism and power. The exhibition explored First Nations storytelling, language and creativity in production design, costumes and props. It invited the audience to ‘listen first’, in honour of Indigenous oral storytelling traditions, and to immerse themselves in a powerful and contemporary expression of origin stories. The exhibition was curated by ACMI in consultation with an Indigenous Advisory Group and co-curated by Cleverman’s concept creator Ryan Griffen and production designer Jacob Nash.

At the opening night, one of our Indigenous curators, Kat Clarke, opened the exhibition by paying tribute to the Gumbaynggirr and Bundjalung languages from Northern NSW, which featured in the exhibition. She also acknowledged and paid respect to the lore of Bunjil the eagle. It was an incredibly moving, insightful and respectful event and a great example of how we want to support First Nations voices in our new museum.

Where would you recommend people look for resources to build their practice and understanding of this topic?

  1. Namely – HR blog
  2. Culture Amp – employee feedback platform
  3. Refugee Talent – this is a great employment platform that helps companies hire diverse talent and refugees struggling to get jobs that match their experience in a new country.

Book your ticket (free event) to Diversity in the innovation ecosystem

This event is part of Melbourne Knowledge Week, 20–26 May 2019, proudly presented by the City of Melbourne. It is hosted in partnership with Committee for Melbourne.

April 17, 2019

Paper Giant at Melbourne Knowledge Week 2019

At Paper Giant we are passionate about creating spaces for important conversations about equity in the communities where we live, work and play.

We are excited to invite you to Diversity in the innovation ecosystem, a hands-on collaborative workshop on Tuesday May 22, as part of Melbourne Knowledge Week 2019.

Join us to explore the social and economic value of workplace diversity, generate strategies to foster creativity and establish connections with others in the creative and technology industries.

Book tickets (free event)

This event is part of Melbourne Knowledge Week, 20–26 May 2019, proudly presented by the City of Melbourne. Paper Giant is hosting the event in partnership with Committee for Melbourne.

March 29, 2019

#MDW19 – Fit your own oxygen mask first

Last week was a big week for the studio. We hosted four major events – with three included in the NGV’s Melbourne Design Week programme – and had over 300 people through the doors. Looking back on it, there’s still a lot to digest, but in the meantime, here are a few quick thoughts and some highlights from our panel discussion – Communities of Care.

There’s more to care and community than a dedicated day for checking in on those around you, or even a week of events hosted by your friendly neighbourhood Paper Giants. As co-facilitator Jaskaran Singh Bawa rightfully pointed out on Tuesday night, it’s about continuing a conversation.

Panelist Lina Patel was quick to add an important dimension, namely that “Caring is a learned skill. It's not that some of us are great of it and some aren’t – some of us are just more practiced.”

With those two things in mind, we want to thank everyone who took part in our collection of events last week, from making worlds to Making Sense, and from bringing people into the design process and caring for them while they’re here.

We've got a lot to think about as the year continues to ramp up, including the responsibility we have to care for our communities, our peers and each other.

However, Leander Kreltszheim might have given us all our first step with the timely advice, “Please remember to fit your own oxygen mask before helping others.”

We’ll be sitting with these thoughts over the next few months, and we invite you to join us the next time we get together to talk about design and our roles as designers in the world. Email us if you want to chat, or sign up to our newsletter and we’ll let you know what’s on.

– Ryley Lawson

March 14, 2019

We’re open for Melbourne Design Week

With even Dieter Rams admitting his relentless pursuit of form and function contributed to the world’s overconsumption – the time is now to consider and evaluate design from all viewpoints.

Melbourne Design Week offers Melbourne’s growing design community a chance to celebrate their achievements but also to reflect on how and why we do the work that we do. This year’s theme raises the question: if design is shaping the future, is it the best possible future, and for whom?

This theme opened up some interesting questions for the team at Paper Giant – our response was to focus on care, and how care affects the ways we are able to shape futures through design.

So this year we’re preparing to open our doors to over 300 people – from practitioners to passers-by – by hosting and running 5 events between the 14th and 22nd of March.

Three of those events are part of the programme, one is a session being run by us free of charge for individuals in the public and not–for–profit sectors and one is on the other side of the globe.

All of them are about us creating the room and space to talk to each other, to care for each other and to support the design community as a whole to take responsibility for the futures we create through our work.

-

18 March
Wonderlab – The Worlds We Live In – MDW

19 March
Communities of Care – MDW

20 March
Co-Design for Social Innovation

21-24 March
Making Space presents Making Sense – MDW

22 March
RSA.org.uk – Systems Change Chats

-

It’s a busy week for us but to borrow words shared by Matt Wicking:

"We meet at a time when the human species is having an unprecedented impact on the planet."
"...the discussions we have here, the decisions we make and any actions we take as a result will have consequences for other people and other species - both those living now as well as future generations."

We remind ourselves of this when we host our communities, and Paper Giant, for one, is optimistic about the power of conversation and the ability of design to shape prosperous futures for everyone.

And we hope that you’ll join us.

February 24, 2019

Co-design for Social Innovation Workshop – 20th March, Melbourne

Illustration of eight people working together to build a framework

When some people talk about innovation, they talk about failing fast and failing often – an approach that many organisations simply cannot afford to take. Co-design is a method those in the public sector can use to create meaningful solutions to complex problems, without the gung-ho attitude.

Join us on March 20 for a free workshop at the Paper Giant office in Melbourne, where we’ll introduce the principles of co-design and provide some practical tools and case studies to inspire you

 

If you're interested in working with us, just get in touch.

Email: hello@papergiant.net
Call: +61 (03) 9112 0514

 

A fortnightly update of our latest thinking, straight to your inbox.

Paper Giant Logo

Level 3
2 Russell Street
Melbourne,
VIC, 3000
Australia

Paper Giant acknowledges the Wurundjeri people of the Kulin nation as the traditional owners of the lands on which our office is located, and the traditional owners of country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.