December 12, 2018

Ethics in Design Research

As designers we have a responsibility for what we make and how it affects the world.

Diagram of the Paper Giant ethics framework showing: positionality, participation, representation, before the project, during the project and after the project (all interconnected)
The Paper Giant ethics framework

Earlier this year Paper Giant Co-founder and Design Director, Reuben Stanton delivered a compelling talk at the Design Research Australia conference 2018.

His talk presents a framework that we’ve been exploring at Paper Giant, for thinking through ethical issues in design research and addresses the need to take responsibility for what we make, and how it affects the world.

Read the full transcript here.

May 31, 2018

As Political as it Gets: Service Design & Social Innovation

"I’m going to get political, because I want you to get political, because the work we do is political."

Photo of Reuben Stanton speaking at Service Design Now #2

What do you think might lead to a fair, just, equal or sustainable future? Check out Paper Giant's design director and co-founder, Reuben Stanton, speaking on the important role of design in social innovation at Service Design Now #2.

November 29, 2017

Designers are Translators

Between the modes of Research, Making and Facilitation, Designers translate understanding.

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September 28, 2017

‘Looking out’ to shape successful service experiences

Organisations must look beyond their industry if they are to meet and exceed customer expectations of service delivery.

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September 14, 2017

Researching ‘life events’ to improve government services

‘Life event’ research allows government to understand important moments in people’s lives, and see how their services assist people through periods of change.

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July 1, 2017

Making sense together

The role of designers is not to divine solutions, but to help groups of people work with complexity and make decisions together.

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If you're interested in working with us, just get in touch.

Call Chris Marmo: +61 414 436 829


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Paper Giant acknowledges the Wurundjeri people of the Kulin nation as the traditional owners of the lands on which our office is located, and the traditional owners of country on which we meet and work throughout Australia. We recognise that sovereignty over the land has never been ceded, and pay our respects to Elders past, present and emerging.